Privacy Policy

1. Information We Collect

We may collect information that you provide directly to us, including your name, business name, email address, phone number, and information you include in a form, inquiry, booking request, or other communication.

If you choose to opt in to SMS or email communications, we may retain your communication preferences and records of consent or opt-out activity. We may also collect usage and device information through cookies, analytics tools, pixels, and similar technologies, including IP address, browser type, device information, pages viewed, referring URLs, and interaction data.

If you engage us to build or manage systems on your behalf, we may collect service-related information such as account configurations and performance data necessary to provide the requested service.

2. How We Use Information

We may use information to:

• Respond to requests, provide services, and offer customer support;
• Schedule or confirm appointments and send service-related updates;
• Send email or text communications that you have expressly agreed to receive;
• Improve our website, services, and marketing performance using analytics;
• Maintain records related to consent, opt-outs, security, and compliance; and
• Protect our business, users, and systems from fraud, misuse, or security threats.

3. Cookies and Tracking Technologies

We use cookies and similar technologies to understand how our website is used, maintain basic website functions, and improve the visitor experience. Third-party analytics providers may collect information about website use in accordance with their own policies. You may control cookies through your browser settings; some website features may not work properly if cookies are disabled.

4. How We Share Information

We do not sell personal information. We may share information with service providers that help us provide services, such as customer relationship management, scheduling, SMS and email delivery, analytics, and customer support tools. These providers may use information only to perform services on our behalf.

We may also disclose information when required by law, to protect the rights, safety, and security of Full Yield AI or others, or as part of a merger, acquisition, financing, or asset sale involving our business.

SMS and mobile information. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Your Choices

SMS opt out. You may opt out of text messages at any time by replying STOP to a message. After you opt out, we will send a confirmation and you will not receive further SMS messages unless you opt in again.

Email opt out. You may unsubscribe from promotional emails using the unsubscribe link included in the email.

Access, correction, or deletion. You may contact us to request access to, correction of, or deletion of personal information, subject to applicable law.

6. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information. No method of transmitting or storing information over the internet is completely secure, and we cannot guarantee absolute security.

7. Children’s Privacy

Our website, services, and communications are intended for adults age 18 or older. We do not knowingly collect personal information from children under 18. If you believe a child has provided us personal information, please contact us so we can take appropriate action.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised “Last updated” date.

9. Contact Us

For questions about this Privacy Policy or to make a privacy-related request, contact us at info@fullyieldai.com or (614) 572-5271.